Helpful Answers Before You Book Or Sit.

Start with Search Sitters, choose your city or postal code, then filter by pet type, service, dates, price, rating, experience, languages, and special care needs.

Yes. Open a sitter profile or search card, choose Contact, and ask about availability, routines, updates, meet-and-greets, languages, or anything your pet needs before you book.

The request appears in your owner dashboard, the sitter dashboard, the calendar, messages, and admin review tools. The sitter can accept or reject it, and Petia adds the decision to the conversation.

PetiaCare support handles safety concerns, payment questions, booking changes, profile reports, and account questions. Contact requests appear in the admin support queue during local testing.

Add your pet type, routine, feeding notes, care instructions, vet information, emergency contact, medication needs, and whether your pet is anxious or comfortable with multiple pets.

Yes. Save sitters from their profile or search card, then return to Saved Sitters in your dashboard. Booking messages keep the sitter, service, pet, and dates connected.

Sitters can mark calendar dates unavailable, and admins can pause sitter booking if a profile needs review. Search cards and booking forms show those restrictions before you submit.

Keep services, prices, languages, photos, availability, Personalized Care options, and profile details complete. A ready profile is easier for pet owners to compare and trust.

Open the conversation, review pet details, vet information, emergency contact, dates, service frequency, and care instructions, then accept only bookings you can safely complete.

Yes. Use Personalized Care in the sitter dashboard to add a custom service description, price, and frequency. Pet owners can message you to request it from your public profile.