Verified Sitter Badges
Approved sitters show verification signals for identity review, profile completeness, services, and admin approval status.
Petia Safety Center
Trust Built Into
Every Booking.
Petia is designed so pet parents and sitters can make confident decisions with clear profiles, protected booking details, review signals, and fast support paths.
Safety Status
✓Identity Review
✓Protected Payments
✓Emergency Details
✓Report Review
✓Verified Reviews
How Petia Builds Trust
A Professional Trust System.
Identity Review
New sitter applications are reviewed before they can receive booking requests in the public marketplace.
Secure Booking Requests
Booking details, care instructions, pet notes, emergency contacts, and payment authorization stay inside Petia.
PetiaCare Support
Owners and sitters can contact support before, during, and after a booking if plans change or something feels unclear.
Report User
Every sitter profile includes a report option so Petia can review safety concerns, pause bookings, or escalate issues.
Review Authenticity
Reviews are connected to sitter profiles and marked as verified booking feedback when they come from completed care.
For Pet Owners
✓Create complete pet profiles with medical notes, allergies, behaviour notes, and emergency contacts.
✓Message sitters inside Petia before confirming care.
✓Use booking requests so dates, pricing, and payment status are clear.
✓Keep vet information and emergency instructions up to date.
✓Report anything that feels unsafe or inaccurate.
For Sitters
✓Complete your profile, services, availability, languages, and care experience.
✓Confirm pet notes, emergency contacts, and vet information before accepting.
✓Send updates, photos, and messages through Petia.
✓Decline requests that are not a safe match for your home, schedule, or experience.
✓Keep rates, calendar, and response times accurate.
Emergency Flow
If Something Urgent Happens.
Keep the care record clear for both sides.
Use the saved pet profile contact for urgent owner decisions.
Use the vet details saved on the booking request.
Petia can review, pause, or escalate the booking/profile.